What Heard is for
We want you to leave us.
Heard exists for one moment: when someone you love has gone quiet, and the conversation that would fix it feels too heavy to start. We don't replace the conversation. We start it for you.
The success metric most software products are built around is engagement. We retain you. We email you. We become a habit. Heard is built around the opposite.
If Heard is working, you outgrow us.You learn how you actually communicate with this one person. You see the patterns you bring into the room. You start to write your own letters, without translation. Eventually you don't need us at all.
That's the goal. A successful Heard relationship looks like three to six conversations in our scaffolding, then a year of direct calls and texts you didn't need us for. We'll be here if it ever gets hard again. We'd rather be a tool you don't need most of the time than one you depend on every day.
What that means in practice
- ·Each session names the patterns you bring. The reflection pool surfaces what you do, not what they do, quietly and without judgment. So next time, you can catch it yourself.
- ·Letters get less translated over time.As your raw words get calmer and more specific, our translation does less work. When it's doing almost nothing, we'll tell you. That's the off-ramp.
- ·You can hand context to a real therapist.If what's here needs more than us, the "summary for a therapist" export gives them a starting point so you don't spend the first session re-explaining everything.
- ·You can leave forever. Delete a relationship and every session, journal entry, and observation attached to it is gone. Delete the account and everything that was ever yours is gone, no questions asked.
What we won't do
- ·We will not train AI on your conversations.
- ·We will not sell your data.
- ·We will not show advertising inside the experience.
- ·We will not show the other party your raw words. Ever. They only ever see the calm, translated version, and we design the whole system so there is as little raw content kept around as possible.
“Heard is the quiet middle space between two people who care about each other but have stopped talking. The goal is for them to start again, in their own voices, without us.”
Your first one is free.